16 March 2009

When I am King

Another in my wonderful series describing how I will make an excellent manager of people, things, and money.
This is a brief one. I came across the Ten Secrets of Successful Tech Support today, and wanted to add this to my growing body of tenets and observations. When I am King, I and my staff will employ these techniques and our customers will be happy! Shoot, they're good to follow right now. They're applicable even beyond tech support.
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